Mantis

Customization of the popular open source tool of ticketing, Mantis, integrating it with other open source systems and owners. Bitendian has extensive experience with the use and adaptation of this open source incident management (ticketing) platform. Despite not having a user interface as attractive as other payment solutions, its flexibility, reliability and adaptability to the different needs of each scenario make it one of the tools to consider. Bitendian has implemented Mantis in production systems of the textile industry, in departments as varied as design, patternmaking or layout; as well as in customer service departments or as a support tool in software development teams with classic or agile methodologies.